Sustainability forms the cornerstone of the goals and strategy of SAP. As the world's largest provider of business software, the company ensures that critical business processes run smoothly for more than 253,500 customers in more than 180 countries. The goal is to exploit the enormous potential of information technology to effect further positive and sustainable changes in the world and to improve workflows in the world's economy. The SAP integrated report links content from the previous Annual Report and Sustainability Report into one cohesive document. Taking this holistic approach enables SAP to highlight connections between its financial and non-financial performance.